Sales and Marketing Support
Even today, when you launch a product/service, and want to spread the word and narrow your prospects cost effectively and efficiently – you look to outbound contact methods like cold calling, telemarketing, lead generation and inbound contact methods like mass broad cast, infomercial dial in etc.
We employ cutting edge technology and specialized talent to reach the largest spectrum of customers cost efficiently. We provide the in depth details via reporting and complete call archival. Working with our customers, we attribute our success in providing sales and marketing support to our clients, to their trust in our approach and un-tiring dedication to their required goals.
With our global delivery model, we provide our clients with the flexibility to choose their team composition and infrastructure mix from our onshore and offshore locations. Because we are based in the heart of the East Coast and also in outsourcing hot spots world wide – we tailor solutions that make sense of your decision to outsource in the first place.
Our Process
>> Requirements Gathering (HR/Shore/Technology Requirements)
>> Contract Signing
>> Client Product/Service Training (Train-the-Trainer approach)
>> Internal Mock Customer Handling Sessions
>> Client originated Mock Customer Handling Sessions
>> Transfer to Live Customer Handling
>> Quality Assurance, Training and Capacity Improvement
The Viable Dimension
Every business – whether a startup or established – can enjoy the access to our unique global delivery model and benefit from the technology and expertise we bring for them.
We provide details on the nitty gritty that no one else will. This is also why we provide our proven project management for no extra charge to you. Last but not the least, we guarantee our performance levels, and provide cash backs of upto 5% of the monthly billing to our customers.
We are ready to get your message across with our
