Know what really matters
to your customers happiness.
HOW?

Ratings, Moods, Data Visualization, Real Time

Introducing Veriserv, the powerhouse customer service and mood analysis solution for airports, airline lounges,
subways, metro bus stations and any customer centric business with a sizable retail space.

Features That Serve

Tested with real customers on land and in the skies.
1-Click Response

1-Click Response

Rapid response helps customers provide their response with a maximum of 2 touches.

Customized Design

Customized Design

Your company branding and unique experience designed specifically for your customers comes standard.

Premises Analysis

Strike Gold Smartly

Comprehensively know which areas/facilities need attention and drive your labor costs down.

Multi Lingual

Multi lingual

The Veriserv eco system of applications is completely extensible to all global languages.

Easy to Train

Extremely Trainable

Training your staff to serve customers across areas is very easy.

Powerful Analytics

Powerful Analytics

Benefit from a range of in-depth reporting that helps gauge emotional and service quality metrics when and where they matter.

How It Works

See the video below to know why your passengers will thank you.

Testimonials

We deliver tangible value to millions of customers!
  • The specific VIP travellers that board our planes demand a high-end, high-tech experience to everything. Veriserv has provided us with the right mix of simplistic ease of use and relevant reporting that helps serve them better.

    Talal A. Al Toaimi Saudia Al Bayraq
  • Veriserv with its centralized dashboard and our network of survey machines across lounges provides us a depth and understanding to customer's needs and this directly plugs into the performance appraisals of our staff.

    Jeser Valois Al Fursan Lounges
  • Veriserv's suite of application and hardware installed across our lounges across KSA help us monitor the service standards our employees hold themselves up to with our highly distinguished clientele. Its become indispensable and every new lounge we open, Veriserv will be there.

    Abdul Elah Al Rasheed Executive Office Lounges

The Platform

Every client is different. So are the customers they cater to. This is why we provide end-to-end customized design for the front-end tablet applications that set the bar for easy and memorable customer interaction experiences.

Every organization's structure is unique and so are the workflow requirements when it comes to customer service and retail operations. We provide each business we deal with a high level of customization required to mimic internal workflow procedures and access tiers.

Hardware accelerated graphics enable us to provide a high level of responsiveness to the tablets our customers use to gather feedback about their services. Depending on the platform your business uses, we can work both on the Android and iOS platform.

A highly intelligent, real time nerve center of information that collates, analyzes and displays relevant actionable data for operational as well as customer service managers to take the right decisions when it comes to allocating resources, delivery quality services, focusing on service blind-spots etc. The customer is always right, and Veriserv helps you make sense of it all.

We can directly integrate with leading HRMS and ERP systems to provide the right information for directing and measuring employee appraisals based on their performance and quality of service delivered.